Privacy Policy & Legal Disclosures

Depending on how you interact with our website, we may collect information including but not limited to:

Personal Information

• Name
• Email Address
• Phone Number
• Appointment preferences and health notes you choose to share

Technical Information

• IP Address
• Browser Type and Device Type
• Operating System and Screen Resolution
• Pages Viewed, Time on Site, and Navigation Patterns
• Referring Website and Internet Service Provider

Marketing Information

• Advertising Campaign and Referral Source
• UTM Parameters

When you pay online, your card details are entered directly with our payment processor. We never see or store your full card number.

Information may be used to:

• Confirm and manage appointments
• Process payments securely
• Respond to inquiries
• Improve user experience and website performance
• Provide customer support
• Send requested communications and occasional news or offers (you may opt out at any time)
• Comply with legal obligations
• Improve future services

Online payments are handled securely by Stripe or Square, both PCI-compliant payment providers. Card information is transmitted directly to the processor and is never stored on our servers.

We do not sell your personal information. We share it only with trusted service providers who help us operate (such as our payment processor and scheduling tools), or when required by law.

We retain information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, protect our legitimate business interests, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws.

Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent.

Our website uses cookies, pixels, tags, web beacons, scripts, local storage technologies, and similar technologies to improve functionality, analyze website usage, personalize content, measure advertising effectiveness, and enhance the overall user experience.

Our website may utilize technologies including but not limited to:

• Google Analytics and Google Search Console
• Meta Pixel and Meta Conversions API
• Microsoft Clarity
• Cloudflare CDN
• Stripe and Square payment processing
• Embedded maps and social media widgets

Additional third-party technologies may be added, modified, or removed over time without requiring updates to this list.

Our website may integrate with third-party providers that assist with website hosting, domain registration, email delivery, payment processing, analytics, advertising, booking systems, maps, and social media.

These providers operate under their own privacy policies and terms. We are not responsible for the practices of third-party websites or services once you leave our website or interact directly with those providers.

Certain portions of our website, communications, or services may utilize artificial intelligence technologies. AI may assist with customer support, content generation, image generation, appointment assistance, recommendations, and lead qualification.

AI-generated information should not be considered professional legal, financial, medical, or tax advice. Users remain responsible for verifying important information before relying upon it.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, network, or electronic transmission can ever be guaranteed to be completely secure. Users acknowledge that they provide information at their own risk.

If you are a California resident, you may have rights under applicable California privacy laws, including the right to request access to certain personal information we maintain about you, request deletion of eligible information, request correction of inaccurate information, and opt out of certain uses of personal information where required by law.

To exercise applicable privacy rights, please contact us using the information provided below.

The information provided on this website is for general informational purposes only. Nothing on this website constitutes legal advice, financial advice, tax advice, medical advice, or any professional opinion unless expressly stated.

No guarantees are made regarding search engine rankings, advertising performance, lead generation, revenue, business growth, availability, website uptime, or third-party services.

To the fullest extent permitted by law, Siam Napa Thai Massage & Wellness shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from or relating to:

• Website interruptions, server outages, or data loss
• Cyberattacks or unauthorized access despite commercially reasonable safeguards
• Third-party failures, software bugs, or browser incompatibility
• Payment processor outages or email delivery failures
• User-generated content

Our total liability shall not exceed the amount paid directly to us for the applicable services giving rise to the claim, where permitted by law.

We may modify these disclosures at any time. The updated version becomes effective immediately upon posting. The "Last Updated" date will always reflect the current version.